Account Opening Representative, Chinese Speaking
Exinity, Armenia
Job Description
Exinity Group is a new global wealth management organisation with an ambitious mission to create a new generation of empowered investors and traders. The Group is home to its various retail businesses including Alpari International, FXTM and a soon new retail offering under the Exinity name. We’re meeting the needs of aspirational young adults who want secure access to both cash based and leveraged investment products, with innovative solutions.
Our global network of offices and regulations spans Europe, the Middle East, Africa, Asia and Latin America, and we have already attracted over 3 million clients across 180 countries. We have offices in Cyprus, Asia, Africa, Latin America and the City of London.
At Exinity, we believe in the freedom to succeed. It’s not just a promise we make to our clients and partners, but to our people too. We encourage our people to learn from each other, to exchange information and best practices in an open-minded environment, and to advance by building up their skills and responsibilities. We do this in order to create prosperity for our customers, our brands, and our people.
- Verify and process all documents received and ensure that compliance procedures are being adhered to
- Assist clients in sending correct documents to achieve customer satisfaction as well as company growth
- Process all new documents, including Individual, Corporate, IB, etc.
- Complete compliance checks for new accounts
- Respond to any emails regarding account opening
- Follow up on pending accounts for outstanding documents, calls and emails
- Liaise with other departments/ offices to ensure they are up-to-date with account opening procedures and documents required
- Fill account documents
- Update records of accounts daily
- Complete weekly/ monthly reports for account opening
Requirements
- Fluency in English and Chinese languages, both written and verbal
- Knowledge of any other foreign languages will be an advantage
- Relevant experience in working with document flow will be considered an advantage
- University degree will be considered an advantage
- Computer literacy: very good knowledge of MS Excel and MS Word
- Excellent communication and monitoring skills
- Ability to work in a high-pressure environment and meet strict deadlines
- Attention to detail
Terms:
Full-time, in shifts for a total of 40 hours/ week (5 days a week, 8 hours per day), shifts may apply to weekends as well
Benefits
The successful candidate will receive a competitive remuneration and benefits package; medical insurance will be provided after the completion of the probation period.